Terms and Conditions

 

Welcome to IndieSells — your trusted source for premium electronics designed specifically for filmmakers, content creators, and creative professionals. These Terms and Conditions ("Terms") govern your access to and use of our website [www.indiesells.store] (the “Site”) and services provided by IndieRise Research Labs Private Limited, a company registered under the Companies Act, 2013 and having its registered office in Chennai, India ("Company", "we", "us", or "our").

By using our Site or placing an order, you agree to be bound by these Terms. Please read them carefully.

1. Eligibility

To shop with IndieSells, you must be:

  • At least 18 years of age or the legal age in your jurisdiction.

  • Legally capable of entering into a binding contract.

2. Products

We specialize in curated electronic gear for creators, including but not limited to:

  • Camera accessories

  • Audio recording equipment

  • Lighting gear

  • Live streaming tools

  • Editing & rigging equipment

All products are described to the best of our ability. Actual color, size, and performance may vary slightly due to photography and manufacturer variations.

3. Pricing & Taxes

  • All prices listed on the Site are in INR and inclusive of applicable GST unless otherwise mentioned.

  • We reserve the right to update prices at any time without notice.

  • You are responsible for paying any local duties or customs if applicable (for international orders).

4. Orders & Payment

  • Orders can be placed directly through the Site.

  • We accept multiple secure payment methods, including Razorpay, UPI, credit/debit cards, and net banking.

  • IndieSells reserves the right to refuse or cancel orders at our sole discretion, including due to limitations on quantities available for purchase or errors in product or pricing information.

5. Shipping & Delivery

  • Orders are shipped from our warehouse in Chennai, Tamil Nadu.

  • Estimated delivery timelines are provided at checkout and may vary based on your location.

  • Once shipped, tracking details will be shared with you via email or SMS.

  • IndieSells is not responsible for delays caused by external courier partners, natural disasters, or other unforeseen events.

6. Returns & Refunds

  • Returns are accepted within 7 days of delivery for damaged, defective, or incorrect products only.

  • To initiate a return, email us at support@indiesells.com with your order ID and issue details.

  • Refunds (if approved) will be processed within 7–10 working days via the original payment method.

7. Warranties

  • Some products may carry manufacturer warranties, which will be clearly mentioned on the product page.

  • IndieSells is not liable for claims beyond the scope of such manufacturer warranties.

8. Intellectual Property

All content, trademarks, logos, product images, and descriptions on this Site are the intellectual property of IndieRise Research Labs Pvt. Ltd. or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

IndieSells shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use the Site or products purchased through it.

10. User Conduct

You agree not to misuse our Site, attempt unauthorized access, or transmit malware. We reserve the right to suspend or block access to any user violating these terms.

11. Privacy

Your use of the Site is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your data.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.